Carpet cleaning reviews from our customers are important…really important, they can make or break a carpet cleaning company in today’s world. Why are carpet cleaning reviews so important? You can sum this up into one word, Trust. It today’s fast paced digital world, it is very hard to build trust with potential customers online. Consumers now rely on social sites such as Google Plus, Yelp, Yahoo, City Search, and Kudzu to name a few. These sites are viewed as third party unbiased reviews, they know these reviews are from customers. Real Customers with complete profiles including pictures.
These sites help build trust. Carpet cleaning reviews are a powerful weapon in the battle to win conversions. An estimated 61% of online shoppers read carpet cleaning reviews before making that essential decision to hire. Just in case you’re afraid of seeing the occasional bad review – don’t be. These aren't all bad news. If people see a bit of bad feedback thrown into the mix it will increase their trust that the good reviews are genuine. Now more than ever, it’s important to listen to what consumers are saying about the carpet cleaning company you just hired.